Terms of service

Terms of Service

Last updated: August 23, 2026

Welcome to Runivo. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement or that you have permission from a parent or legal guardian where required by applicable law.

You may not use our website, products, or services for any illegal or unauthorized purpose.

You must not transmit viruses, malicious code, or other harmful content through our website.

2. General Conditions

We reserve the right to refuse service to anyone where permitted by law.

We may update, suspend, restrict, or discontinue parts of our website or services when reasonably necessary.

You may not copy, reproduce, duplicate, sell, resell, or exploit any portion of our website or services without our written permission, except where permitted by law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However:

  • Colors may appear differently depending on your device or screen.

  • Product packaging or appearance may occasionally vary.

  • Minor differences may exist between product images and the item received.

  • Product availability may change without notice.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Prices

Prices displayed on our website are subject to change without notice.

The price charged for your purchase will generally be the price displayed at checkout when you place your order.

Applicable taxes, shipping charges, and other fees may be added at checkout.

If an obvious pricing error occurs, we reserve the right to cancel or correct the affected order where permitted by law.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to reject, cancel, or limit an order for reasons including:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment problems

  • Suspected fraud or unauthorized activity

  • Incorrect customer information

  • Violations of these Terms of Service

If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method.

6. Billing and Account Information

You agree to provide accurate, complete, and current billing, shipping, and contact information when placing an order.

You are responsible for ensuring that your:

  • Email address is correct

  • Shipping address is complete

  • Billing information is accurate

  • Payment information is valid

Runivo is not responsible for delays or delivery problems resulting from incorrect information provided by the customer.

7. Payments

Payments may be processed through Shopify and third-party payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Your use of third-party payment services may also be subject to their own terms and privacy policies.

8. Shipping and Delivery

Our shipping terms are described in our Shipping Policy.

Our estimated delivery timeframe is generally 2–5 business days.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, or transportation disruptions.

Customers are responsible for providing accurate shipping information.

9. Returns and Refunds

Returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy.

Eligible products may generally be returned within 30 days of delivery, subject to the conditions stated in that policy.

10. Order Cancellations

If you wish to cancel or modify an order, please contact us as soon as possible at Contact@Runivo.shop.

We cannot guarantee cancellation once an order has entered processing or has been shipped.

11. Optional Tools and Third-Party Services

We may provide access to tools, integrations, payment services, or other services operated by third parties.

These services may be provided without direct control by Runivo.

Your use of third-party services may be governed by the terms and policies of those third parties.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Third-party website content

  • Third-party products or services

  • Their privacy practices

  • Their security

  • Their terms and conditions

You access third-party websites at your own discretion.

13. Intellectual Property

Unless otherwise stated, all content available through Runivo, including:

  • Store branding

  • Logos

  • Graphics

  • Images

  • Text

  • Product descriptions

  • Website layouts

  • Designs

  • Videos

is owned by, licensed to, or lawfully used by Runivo and may be protected by intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit protected content without appropriate authorization.

14. Prohibited Uses

You may not use our website or services:

  • For unlawful purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To harass, abuse, threaten, or discriminate against others

  • To submit false or misleading information

  • To upload viruses, malware, or harmful code

  • To collect personal information without authorization

  • To interfere with the security or operation of the website

  • To attempt unauthorized access to accounts, systems, or networks

  • To engage in fraud or deceptive activity

  • To circumvent website security features

We may restrict or terminate access for violations of these Terms.

15. User Submissions

If you submit reviews, feedback, comments, suggestions, photos, or other content to us, you confirm that you have the right to submit that content.

You must not submit unlawful, abusive, defamatory, infringing, deceptive, or harmful content.

Where permitted by law, you grant Runivo permission to use submitted content for legitimate business purposes associated with operating and promoting our store.

16. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, and protect personal information.

17. Errors and Inaccuracies

Occasionally, information on our website may contain errors or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping charges

  • Delivery estimates

  • Product availability

We reserve the right to correct such information and, when necessary, cancel orders affected by significant errors, subject to applicable law.

18. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted

  • The website will always be error-free

  • All information will always be completely current

  • Every product will always remain available

Nothing in these Terms limits any warranty or consumer protection right that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Runivo will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from your use of our website or services.

This limitation does not apply where liability cannot legally be excluded or limited.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold Runivo harmless from claims, damages, losses, liabilities, or expenses arising from:

  • Your unlawful use of our website

  • Your violation of these Terms

  • Your infringement of another person's rights

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will remain in effect.

22. Termination

We may suspend or terminate access to our services where reasonably necessary because of:

  • Fraudulent activity

  • Illegal activity

  • Security risks

  • Serious or repeated violations of these Terms

Obligations and liabilities incurred before termination may continue where applicable.

23. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other policies published on our website, form the agreement governing your use of Runivo.

24. Governing Law

These Terms are governed by applicable laws of the United States and the State of New Mexico, subject to any mandatory consumer protection laws that may apply based on the customer's location.

25. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements.

The updated Terms will be posted on this page with a revised “Last updated” date.

26. Contact Information

Questions about these Terms of Service can be sent to:

Runivo
Email: Contact@Runivo.shop
Phone: +17412947172
Address: 1209 Mountain Road Pl NE, Albuquerque, New Mexico 87110, United States