Privacy Policy

Last updated: August 23, 2026

This Privacy Policy describes how Runivo (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, make a purchase from our online store, or otherwise communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Runivo, we may collect personal information such as:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Order and purchase information

• Payment and transaction information

• IP address

• Browser and device information

• Website usage and interaction data

• Customer service communications

• Marketing preferences

Payment information may be processed directly by third-party payment providers. Runivo does not necessarily store complete credit or debit card details.

How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or submit information through our website.

• Automatically through cookies and similar technologies when you browse our website.

• From service providers that help us operate our store, process payments, fulfill orders, analyze website activity, or provide advertising and marketing services.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill your orders.

• Process payments.

• Arrange shipping and delivery.

• Provide order confirmations and tracking information.

• Manage returns, refunds, and exchanges.

• Respond to customer service inquiries.

• Detect and prevent fraud or suspicious activity.

• Maintain the security of our website.

• Improve our products, website, and customer experience.

• Provide personalized content or advertising where permitted.

• Send promotional or marketing communications when permitted by applicable law.

• Comply with legal, accounting, tax, and regulatory obligations.

Shopify

Our store is hosted through Shopify, which provides the e-commerce platform that allows us to sell our products and services online.

Shopify may collect and process personal information when you access or purchase from our store in order to provide its services to us.

Shopify's handling of personal information is also governed by its own privacy practices.

How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business, including:

• Shopify

• Payment processors

• Shipping and delivery companies

• Fulfillment providers

• Customer service providers

• Analytics providers

• Marketing and advertising platforms

• Fraud prevention and security providers

• Professional advisers such as accountants, attorneys, and consultants

• Government authorities when required by applicable law

We do not share personal information except as necessary for legitimate business purposes, with your consent, or as required by law.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand how visitors use our store, and support analytics and marketing.

Cookies may help us:

• Keep your shopping cart functioning.

• Remember website preferences.

• Improve website performance.

• Measure traffic and customer interactions.

• Provide relevant advertisements.

• Detect fraudulent or suspicious activity.

You may be able to manage or disable certain cookies through your browser settings or any cookie preference tools available on our website.

Disabling certain cookies may affect the functionality of our store.

Advertising and Analytics

We may use third-party analytics and advertising services to understand website activity and improve our marketing.

These providers may collect information about your interaction with our website using cookies, pixels, or similar technologies.

Depending on your location, you may have the right to opt out of certain targeted advertising or data-sharing practices.

Marketing Communications

If you sign up to receive marketing communications from Runivo, we may send you promotional emails or other messages.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the message.

You may also contact us at Contact@Runivo.shop to request removal from our marketing communications.

You may continue to receive transactional communications related to your orders even after unsubscribing from marketing.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and maintaining order records.

• Providing customer support.

• Meeting tax, accounting, and legal requirements.

• Resolving disputes.

• Preventing fraud.

• Enforcing our agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, electronic storage method, or security system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information.

• Request information about how your personal information is used or disclosed.

• Obtain a copy of certain personal information.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

• Opt out of certain targeted advertising, sharing, or sale of personal information where applicable.

These rights may be subject to exceptions and limitations under applicable law.

To exercise an applicable privacy right, contact us at:

Contact@Runivo.shop

We may need to verify your identity before completing certain requests.

Sale or Sharing of Personal Information

Runivo does not sell personal information for money.

However, certain uses of advertising or analytics technologies may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws.

Where legally required, customers may have the right to opt out of these activities.

Children's Privacy

Our store is not intended for children who are not legally permitted to purchase products or use our services without appropriate parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information to us, please contact us at Contact@Runivo.shop.

International Visitors

If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where required, appropriate safeguards may be used for international data transfers.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technologies, or legal requirements.

When changes are made, the updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Runivo
Email: Contact@Runivo.shop
Phone: +17412947172
Address: 1209 Mountain Road Pl NE, Albuquerque, New Mexico 87110, United States